From CUNY Academic Commons

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When I load a document with images, why do I get a message that says, “Missing images detected” ?

When you link a file that has images in it to an item, Bb always produces a screen that says “Missing images detected” and lists all the images (because it doesn’t know where these images are saved on your computer). So you have to click the Browse button next to each “missing image” and find the image. THE CRITICAL PART, HOWEVER, IS THAT YOU MUST FIND THE EXACT IMAGE THAT WAS IN THE DOCUMENT. This means you have to know where you saved every image in every document!

I have dozens of files with images in them. How do I keep track of which images go in which files?

Before you create a document that you know you are going to insert images into, create a new folder for the document and the images. Give the folder the name of the file. Then, after you create the file, save it to this folder. The “Save Embedded Files” box will appear. Click Change Folder and then find the folder you created for this file. Click Open but do not gives the images any names–because if you don’t, Bb will automatically name each image the name of the file and a number, When the “Save Embedded Files” box reappears, click OK. Now you will know where to find the file is and all the images that get inserted into it.

I opened the HTML file you sent me, and the images are missing. All that’s there are empty boxes. What happened?

When a web page gets sent as an e-mail attachment, every image in the page gets attached as a separate file. So when you click the HTML page attached, it will open with empty boxes where the images should be. Thus you have to open the file in whatever web page creation software you use (Word, FrontPage, Dreamweaver, etc.) do the following to each empty box where an image belongs: Delete the box, click “Insert” (on the top menu bar), click “Picture/Image” and click “From File.” And then click Browse and find each image (wherever your e-mail program saves attachments) and insert it into the document. Save the finished document with a new name.

I made a mistake on one of my images, so I removed the file I had linked to an item, revise it, and linked the revised file onto the item. But when the linked file opens, it’s still the original version with empty boxes instead of images. Why? And What do I do now?

This is a “pain-in-the-neck” bug in Bb. When you make a mistake with a file that has images, Bb does not load the revised file. The only way to load the revised file is to create the item from scratch, all over again (and then remove the one with the problematic link).

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